Dana M. Hotchkiss, PA-C

Meet Dana, Physician Assistant

Press Ganey

Patient Ratings and Comments

Overall Rating

4.8 out of 5 (252 Ratings, 110 Comments)
Global
4.9/5
Physician Communication Quality
5/5
Office Staff Quality
4.9/5
Access to Care 3 month
4.8/5
Care Coordination
4.4/5

Recent Comments

11/20/2021

Both Dr. Ayers and his senior PA (Dana Fanning) have been excellent in helping me with my on-going knee problems.
SSO CGCAHPS Survey

11/16/2021

Love Dana. Knowledgeable and honest
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11/16/2021

Information about upcoming surgery was discussed and my questions were answered
SSO CGCAHPS Survey

11/15/2021

Good experience thank Everyone
SSO CGCAHPS Survey

11/15/2021

Very good
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11/10/2021

*Dana is the best!!
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11/08/2021

Whenever I have come to this office pre surgery & post surgery it has always been a good experience!
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11/02/2021

Provider always acceptable, always receptive to concerns.
SSO CGCAHPS Survey

10/25/2021

*Dana Fanning PA is such a caring and concerned person she is excellent in the work she does as a PA - Physician _____ if I can't see my dr. am always happy to see *Dana. The clerks and receptionists are very polite and welcoming. The X-ray technician was very helpful with me because wear braces over and beyond everything is so clean from outside... Thank you so much for year services. Many blessings to you all.
SSO CGCAHPS Survey

10/24/2021

Good experience
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10/22/2021

Very professionally treated without feeling any time constraints
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10/22/2021

Ms. Fanning reviewed the x-rays and advised everything seemed to be in satisfactory condition. She advised to contact the office if there were any difficulties.
SSO CGCAHPS Survey

10/19/2021

Always a good experience with Dana.
SSO CGCAHPS Survey

10/11/2021

Dana was awesome as always!!!!
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10/09/2021

I saw Dana 8 years ago with an ACL tear and was hoping that when I needed to return this year for another accident that she would still be there. She is excellent at her job and has a way of making you relax. Dr. Ayers did my surgery and I am also seeing him this time around and he is great. All good things to say for everyone at the office. I spoke to Ann on the phone, I believe she is a nurse and she caught right away from my call to send me for an ultrasound revealing a blood clot in my leg. She also was very helpful in getting the needed medicine after. It is nice in a crazy world where everyone is busy when people take the time to help you as ONE individual patient and not a number.
SSO CGCAHPS Survey

10/09/2021

Dana, was excellent in answering questions and helping me on my way to trying to solve my issue.
SSO CGCAHPS Survey

10/08/2021

*Dana was always friendly, professional and helpful. She was knowledgeable and I felt completely comfortable during and after all our visits as I completed my second knee replacement this past Summer.
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10/04/2021

Dana explained the options for my knee arthritis and listened to all my concerns and questions
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10/01/2021

Provider was efficient and professional.
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09/23/2021

*Dana Fanning is very professional to work with. I enjoy having her take care of me.
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09/23/2021

*Dana recommended a different Cortisone shot called *Ziretta that has alleviated my arthritic knee pain for the time being.
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09/22/2021

I am very pleased with the way everything goes. If it doesn't get changed it will be just fine.
SSO CGCAHPS Survey

09/21/2021

It's always a pleasure to see Dana Fanning. She attended to my broken ankle three years ago and I was pleased to see her again for help with my hips. She is very knowledgeable.
SSO CGCAHPS Survey

09/21/2021

*Dana was great. She listened to my concerns offered sound medical advice & did a thorough exam.
SSO CGCAHPS Survey

09/21/2021

I found *Dana Fanning to be very professional and knowledgeable.
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09/14/2021

I've been going to Dana for 10 years I appreciate the care and concern she has always shown me, even calling to check in after hours. That goes a long way
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09/14/2021

Thank you so much
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09/11/2021

The entire process was very efficient and positive
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09/07/2021

I'm very happy with my team there and would highly recommend the Dr's and PA's that take care of me to any one of my friends.
SSO CGCAHPS Survey

09/07/2021

EXCELLENT CARE
SSO CGCAHPS Survey

08/24/2021

I was handled very professionally by both the staff and the my PA.
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08/24/2021

Follow up for previous injury.
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08/21/2021

The front desk receptionist (Julianne?) was outstanding and helped me get in to see Dana while I was there with my mother which saved me time and another trip! She is wonderful. Dana is always amazing as well!
SSO CGCAHPS Survey

08/20/2021

Extraordinary staff & professionals. Have repeatedly recommended others and all comments from those people are wonderful.
SSO CGCAHPS Survey

08/18/2021

Every appointment I have had at this facility has been excellent
SSO CGCAHPS Survey

08/18/2021

*Dana Fanning, very good, she knows her business and does real good. The entire practice as great.
SSO CGCAHPS Survey

08/17/2021

*Dr. Ayers & *Dana - Wonderful for hip & knee.
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08/17/2021

Dana was excellent as usual. I always try and get Her as she's so thorough and easy to talk to
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08/14/2021

I so glad I discovered South Shore Orthopedic's! PA Dana us absolutely Amazing! I can't say enough about the quality of care and patient care she renders each visit. Thank you Dana! Your absolutely Amazing!
SSO CGCAHPS Survey

08/12/2021

Excellent always.
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08/10/2021

Excellent
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08/10/2021

PA Fanning is an outstanding representative. Professional, exceptionally qualified and courteous.
SSO CGCAHPS Survey

08/07/2021

Dana is a competent provider. Very knowledgeable.
SSO CGCAHPS Survey

07/28/2021

I have recommended this provider to a friend & to family members who needed orthopedic care because of the care I received.
SSO CGCAHPS Survey

07/27/2021

Dana and everyone who assisted that day were kind, professional and efficient. Mart, the X-ray tech was great.A very positive experience and I left feeling heard and helped!
SSO CGCAHPS Survey

07/20/2021

I've been seeing *Mrs. Fanning for a long time as she regularly took care of my right knee.
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07/17/2021

Always good
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07/13/2021

The pa was responsive and attentive to my questions
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07/12/2021

Dana is the best
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07/10/2021

Dana is great on explanation of procedures and expectations
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07/06/2021

DANA IS SUPERB !!!
SSO CGCAHPS Survey

07/01/2021

Always had a good experience with *Dana -
SSO CGCAHPS Survey

06/28/2021

I have seen *Dana Fanning several times in the course of 3 years. She is always very courteous, professional and helpful with my treatments. She was at the hospital when I had my knee replaced on 9/21/20. I was glad to see her calming presence right before I went in for surgery. She is a very good asset to South Shore Orthopedics and *Dr. Ayers!
SSO CGCAHPS Survey

06/26/2021

very good service and all answers I ask it was unseeing. Thank you
SSO CGCAHPS Survey

06/22/2021

Dana was exceptional as always!!!
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06/15/2021

I've seen Dana multiple times over multiple years for different issues. She is always pleasant, kind and knowledgeable about my particular reason for being there. I always feel confident about the care and advice she gives.
SSO CGCAHPS Survey

05/28/2021

Always a good experience
SSO CGCAHPS Survey

05/25/2021

during this visit I received a steroid injection for my knee and it has been very effective thus far in reducing my pain level.
SSO CGCAHPS Survey

05/20/2021

Dana is awesome, she is very thorough and knows her job. She is very professional and such an asset to Dr Ayers team.
SSO CGCAHPS Survey

05/18/2021

Dana as well as Dr. Ayers have been an excellent team in the last 4 years that I have seen them. Anytime I have had any problems that come up they work fast and effectively helping to get to the bottom of the discomfort. Right away an MRI was ordered and as soon as the approval came in I was called about scheduling within minutes.
SSO CGCAHPS Survey

05/18/2021

I have been a patient at SS Orthopedics for several years and ALWAYS had excellent care and a good experience.
SSO CGCAHPS Survey

05/18/2021

I needed an injection in my knee
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05/18/2021

Dana is always professional listens carefully to concerns and answers all concerns
SSO CGCAHPS Survey

05/17/2021

Dana is always pleasant and knowledgeable.
SSO CGCAHPS Survey

05/03/2021

Always get excellent care.
SSO CGCAHPS Survey

04/25/2021

I have had Dana most times. As I try and get Her. Shes the best with giving the shot and does explain it to you. And takes time if I have questions about health care. She's one of A kind. Excellent
SSO CGCAHPS Survey

04/20/2021

Dana is wonderful to work with during my visits. I highly recommend her.
SSO CGCAHPS Survey

04/20/2021

*Dana Fanning and all the staff were professional, thorough, courteous and helpful answering all questions.
SSO CGCAHPS Survey

04/17/2021

Excellent
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04/17/2021

I very much like Dana. She is personable, kind, helpful. This was for a preop visit before upcoming arthroscopy.
SSO CGCAHPS Survey

04/16/2021

Always happy with Dana and Dr. Ayers. I was a patient od Fred Ayers and have been a patient for over 35 years. I wouldn't be a patient for that long if I didn't appreciate the people and the care,
SSO CGCAHPS Survey

04/15/2021

Dana Fanning is exceptional . Thorough , caring , professional .
SSO CGCAHPS Survey

04/13/2021

Dana came into the examining room promptly, we chatted about my ortho issue, she showed me my most recent X-ray and explained the reason for the knee pain and asked if I had questions.
SSO CGCAHPS Survey

04/12/2021

Always get excellent care
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04/12/2021

Dana was extremely professional and put me at ease
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04/11/2021

X-ray and blood lab took more time than is usual....probably a combination of COVID protocols and after weekend troubles...SSOrtho is very organized and patient oriented
SSO CGCAHPS Survey

03/31/2021

*Dana was very sweet and caring.
SSO CGCAHPS Survey

03/30/2021

I've been seeing PA Dana Fanning for 3 years and she is a credit to your organization. Not only is she sharp with the clinician side, but she is also a caring individual and a good person.
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03/30/2021

Dana is fantastic
SSO CGCAHPS Survey

03/30/2021

Dana is very well informed, Is quick, efficient, and precise. I have and will continue to recommend her.
SSO CGCAHPS Survey

03/23/2021

always explains what is going to happen and what to do after
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03/23/2021

Excellent.
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03/23/2021

excellent
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03/22/2021

Dana is the best! Great personality, Knowledgeable
SSO CGCAHPS Survey

03/20/2021

called for a routine visit and was seen the same day. Dan's was caring and informative as always
SSO CGCAHPS Survey

03/17/2021

I have always had a good experience at SS Orthopedics. Very fond of *Dana.
SSO CGCAHPS Survey

03/17/2021

I have always had a professional thorough visit with Dana & very good care.
SSO CGCAHPS Survey

03/16/2021

Dana Fanning is a peach......I have known her for a number of years now, and she is always so kind and compassionate. I enjoy our friendly conversations.She always makes me feel relaxed and comfortable during our appointments.
SSO CGCAHPS Survey

03/16/2021

Excellent orthopedic care!
SSO CGCAHPS Survey

03/15/2021

I think Dana Fanning is an exceptional healthcare provider, thorough, extremely knowledgeable and very caring.
SSO CGCAHPS Survey

03/15/2021

*Dana was very professional and very knowledgeable.
SSO CGCAHPS Survey

03/09/2021

*Dana Fanning was extremely helpful in addressing what I could and could not do regarding my knee replacement.
SSO CGCAHPS Survey

03/09/2021

Dana is wonderful
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03/09/2021

Hoping to continue with excellent care
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03/08/2021

health care workers and staff have been over the top! professional, caring,kind and helpful!
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03/04/2021

One of the best ortho appointments I've ever had.
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03/02/2021

the visit was all good!
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02/27/2021

I always have a very good experience with Dana . she is always curtious and listens to me and gives me good advice.
SSO CGCAHPS Survey

02/26/2021

Consistently attentive to my needs. Good quality advice & care.
SSO CGCAHPS Survey

02/24/2021

There's much ground to cover because I'm having knee replacement surgery. They've done a great job doing that with me.
SSO CGCAHPS Survey

02/23/2021

My appointment with *Dana Fanning was helpful & she called in *Dr. Ayers to speak with me also. They both recommended a steroid shot in my hip. It was very helpful.
SSO CGCAHPS Survey

02/19/2021

Dr. Ayers is the best. This is my second knee replacement. Everyone at the practice is outstanding. I usually see Deanna, and she is wonderful. Dana is excellent as well.I can not say enough about the medical tech people taking care of all the paperwork for my work and the state of Mass. The attention to detail is evident in everything and that is why I come here. Keep up the fantastic work. Everyone goesabov3 and beyond.
SSO CGCAHPS Survey

02/17/2021

nice place to go,staff very friendly
SSO CGCAHPS Survey

02/13/2021

met with Dana regarding knee injury. I've seen her several times and she is always professional, courteous, and caring about my health issues. Her approach to treatment options starts conservatively, which I prefer. Dana is an excellent health care provider and I would/and have recommended her to friends and family.
SSO CGCAHPS Survey

02/11/2021

*Dana is awesome. Discussed getting cortisone shot in knee - I agreed - Knee does not hurt anymore - Always listens - Checks with doctor if not sure. Everyone there is awesome!
SSO CGCAHPS Survey

02/09/2021

This was one of the most pleasant visits I've had with medical staff. The receptionist seemed to go out of her way to get me, a walk in, an appointment to help rectify my pain, and the PA was simply super.
SSO CGCAHPS Survey

02/09/2021

Ms. Fanning explained in detail the next step in my recovery,that is x-rays to be taken in the next visit.
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02/08/2021

I have always had a great visit when coming to SSO. Everyone is so helpful and knowledgeable. They are very concerned about your health and welfare.
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02/04/2021

Very good experience.
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02/02/2021

Never disappointed with the visit.
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Education and Training

Master of Science in Physician Assistant Studies
Northeastern University
Boston, MA

Master of Science in Physical Therapy
Boston University’s Sargent College of Allied Health and Rehabilitation Services
Boston, MA

Bachelor of Science in Health Sciences
Boston University’s Sargent College of Allied Health and Rehabilitation Services
Boston, MA

Certifications

Massachusetts Licensed Physician Assistant
National Commission on Certification of Physician Assistants
Massachusetts Licensed Physical Therapist